Refund policy

We want you to love what you receive. If there is an issue with your order, we’re here to help.

Returns

Because each item is made specifically for you, we do not accept returns or exchanges for:

  • Incorrect size selection
  • Change of mind
  • Ordering the wrong color or design

Please review sizing charts carefully before placing your order.

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

  • Your order number
  • Clear photos of the issue

Once reviewed, we will offer a replacement or refund at no additional cost.

Refunds

Approved refunds will be issued to your original payment method. Please allow 5–10 business days for the refund to appear on your statement.

Cancellations

Orders may only be canceled within 12 hours of purchase. After production begins, orders cannot be canceled.