Shipping policy

At The Illest, every item is made especially for you once your order is placed. Because of this, shipping times may vary slightly depending on product type and demand.

Processing Time

All orders are processed within 2–5 business days. During peak seasons or high-volume periods, processing times may be slightly longer.

Shipping Time

Once shipped, estimated delivery times are 7–21 business days
Delivery times may vary due to customs, carrier delays, or holidays.

Tracking Information

You will receive a tracking number via email once your order has shipped. Please allow up to 48 hours for tracking updates to appear.

Incorrect Address

Please ensure your shipping address is correct at checkout. The Illest is not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us at support@theillest.shop within 14 days of the expected delivery date so we can assist you.